Al Haramain Perfumes UK is committed to protecting and respecting your privacy. By using this site, you agree to our terms & conditions, and this privacy policy. We have taken every possible precaution to safeguard your privacy and security of the information that is provided to us through this site.
In order to provide you with the best possible shopping experience, this privacy policy contains what type of data we collect and how it is used.
For the purpose of the Data Protection Act 1998 (the Act), the data controller for this site is at our new address 4 Corners Distribution Ltd, Unit 3, Renwick Road Industrial Estate, Renwick Rd, Barking, IG11 0SD, United Kingdom
1. Information we may collect from you
Information that you provide by filling in forms on our site www.alharamainperfumes.co.uk for the purpose of registering to use our site, subscribing to our service, purchasing goods, posting material or requesting further services and any queries relating to our services and website through our contact us form.
In order to provide you with the best possible online shopping experience, we may need to ask for your personal details such as your name, address, telephone number and/or e-mail address. This information may also be collected during interactions by telephone, email or mobile messaging by our representatives in the customer care department and/or when users create accounts with us and/or when an order is placed through our website.
Such information is used to process orders, to facilitate order delivery, and to supply promotional and or other information, where users agree to receive such promotional and informative materials by email or any other means deemed necessary.
You, the user, are under no obligation to supply us with any of your personal information. However, please note that some personal information may be required in order to process your orders. If you choose to withhold any of the information requested by us, we may not be able to process your orders.
We also keep details of visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
2. Cookie policy
Cookies are a text files that are stored on your computer system or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain details such as your IP address, site name, operating system and browser type. It allows the website to remember things like who you are, your preferences, your location or what’s in your shopping basket which enable us to offer you an enhanced, personalised experience.
Cookies also enable us to estimate audience size and usage patterns, the storing of information about your preferences which allows us to customise the shopping experience for you, including speeding up your searches for your favourite products which helps when returning to the site. If you refuse to accept cookies by activating the setting on your browser, you may be unable to access certain parts of our site.
Cookies last for different lengths of time depending on what they are used for: Session cookies are temporary cookies and are only stored until you leave the website or when you close your web browser. Persistent cookies last for a fixed period of time, defined within the cookie, and allow the website to recognise the device again when the user returns to that website on that device.
If your browsing is interrupted or you quit out of our site without completing an order, our system will remember the items you added to your basket and send you an email with a reminder plus similar offers and products. This is to ensure your shopping experience with us is fast secure and hassle free.
If you do not want to receive emails with offers and discount codes in the future, you can unsubscribe at any time using the link at the bottom of the email.
3. What We Do with the Personal Information We Collect
All information including personal information for use by authorised third parties (e.g. payment gateway providers, shipping partners and telecommunications partners) to enable them to carry out requested services on our behalf e.g. delivering customer orders, sending order notifications and processing online payments are stored on our secure servers, with the additional payment protection provided through encrypted SSL technology.
Unfortunately, the transmission of details online is not 100% secure, despite this we will do our best to protect your personal data, however we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. We do not hold, or share to a third party, any credit card or payment details provided to us when purchasing from our store, we implement strict procedures and security features to safeguard your details to prevent unauthorised access. We are also ICO. registered, an independent body set up to uphold information rights and data privacy for individuals’ details of which can be found on their website.
4. Storing and Securing Your Personal Information
In addition to the above measures, all your financial information such as credit/debit card details shall under no circumstances be shared, and for any reason be sold or in any form be rented or leased out to any third parties whatsoever. We do not keep any payment details on file however we do keep shipping details for our records.
We commit ourselves to maintaining the total confidentiality and absolute security of your personal information and as such we have taken every possible measure within our power, and necessary precautions to both protect and continuously secure your personal information. We advise that in order to further protect your login credentials and password you sign out of your account when not in use especially when using a shared computer.
We have implemented a strong password protection, and encrypted security systems to prevent any type of unauthorised access to our system which may put your privacy and security at risk. All of our relevant personnel are well versed and trained in the securing of your personal information.
5. Privacy Policy Revisions
We may find it necessary from time to time, to make revisions to this Privacy Policy. As such we reserve the right to make such amendments. We advise that users refer back to this privacy policy on a regular basis to stay informed of any changes that may be of applicable to your use of this site.
Contact us
For any questions, comments and requests regarding this privacy policy, any requests should be addressed to 4 Corners Distribution Ltd, Unit 3, Renwick Road Industrial Estate, Renwick Rd, Barking, IG11 0SD, United Kingdom.